Make a Payment

Payments Options

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THE PROCESS

How Does It Work?

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Fill a Form

Tell us a little more about what you’re looking for, online or over the phone.
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Get Macthed

We’ll match you with a local therapist. You decide if they’re the right fit.
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Schedule

Schedule your first in-person or virtual session. See real change.

More Info?

Talk to our Coordinator
Mon – Fri: 5am – 7pm
Saturday: 8am – 5pm

MAKE A PAYMENT

Payment Options

If you are self-pay, payment is due at the time of services. We accept HSA, cash and checks and all major credit cards. Payment can be made by providing credit card information to be billed through Simple Practice or by using Zelle (336-541-5867).

Fees & Policies

Initial Assessment
$
190
60 mins
  • Your first step to getting started
  • A comprehensive 60-minute review of your strengths and needs
  • Collaborative goal setting for therapy
Group Counseling Session
$
60
2 hours sessions
  • Ongoing 2-hour sessions
  • Sessions include psychoeducation and counselling
  • Collaborative space for sharing, feedback and growth
Individual Counseling Session
$
175
50-55 mins
  • Ongoing 50-55 minute sessions
  • Focused on your specific goals
  • A safe space to explore and grow
COVID UPDATE

Covid-19 Notice

The health and well-being of our clients is one of our top concerns. We are following the current government and health authorities COVID-19 guidance to ensure we are taking the right actions to protect our clients, employees and the community. For in person meetings clients are asked to:

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Measure their body temperature

Frequently disinfect hands

Wear face masks at all times

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Payments & Insurance

Coverage & policies

Solutions strives to make treatment affordable and accessible. If you'd prefer to self-pay, we're glad to walk through payment options that work for you.

Late Cancellation & Missed Appointments

Appointments canceled with less than 24 hours' notice are billed at $100 for assessments and individual sessions. A credit card must be on file to cover any missed or late-canceled sessions.

Card on File

A credit card is kept securely on file to automatically cover session fees, co-pays, and any late-cancellation fees.

Insurance we accept

For our older adults, we continually work to open new insurance avenues. These are the plans we're currently approved for — and the list keeps growing.

Medicare
Medicaid
Cigna
BCBSBlue Cross Blue Shield
Aetna
Optum / UHC
Tricare East
Carolina Complete Health
WellCare
Alliance Health

Don't see your plan? Contact us — we add new options regularly and may still be able to help.